Over the years, McDonald’s has always striven to ensure the complete satisfaction of its customers and it has only tried to keep the standards going up to higher levels ever since. With the addition of McDonald’s survey and a brand new feedback portal, McDonald’s is trying to get real feedback and subsequently to reward its customers when they complete any of the Customer Satisfaction Survey.
What the McDVOICE survey offers to customers is a voucher coupon which can be redeemed by the customers’ next visit to the McDonald’s store.
By visiting the official McDonalds website at www.mcdvoice.com, the customers can provide their feedback and subsequent comments on the last visit they made to the restaurant and they can receive a reward for the same. McDonald is one of the largest food chain restaurants in the world and the company does a lot for the people and their feedback on its food and services. With this prime purpose, McDVOICE customer satisfaction survey has been developed, where users can receive cash back and free burgers for the next visit.
The survey process is as follows:
- First of all, customers have to visit the official website.
- As soon as they visit the website, they can select their desired languages.
- Then they have to enter the “survey code” from their McDonald receipt.
- If they do not find the survey code on their receipt, they can enter the store number, visit date, and time.
- They have to make sure that they enter the correct data and then click on “Start”.
- They can now see the survey page which has a short questionnaire list.
- They will also be asked about the quality of food, the service they were offered and the behavior of the staff. They should answer all questions fairly.
- When they have answered all the questions there, they have to click “Submit Button”.
- Now, they will receive a validation code at the end of the answering process.
- They have to note down the validation code.
- They will need this code to redeem on their next visit to the store.
Here are a few survey rules for taking the McDVoice Survey:
- The customers of McDonald’s can take up to 5 surveys per store in a month.
- They must redeem their voucher code within 30 days of their survey – an extension in this regard is strictly not permitted.
- He or she must be a resident of either the USA or Canada.
- He or she needs to be at least fifteen years of age.
- For the purposes of registration, they can use the last week’s receipts which would be valid.
- He or she should not have worked for any McDonald’s division in any country earlier.
- The coupon can be suspended by McDVOICE anytime without any clarification.
Read More: McDVoice Coupon Code
The survey of McDVOICE focuses in particular on food quality, service of quality, easy ordering, customer satisfaction, store ambiance, employee cordiality, etc. and this helps McDonald’s to improve its services.